Safe Space
at the Workplace

The Power of Dialogical Approach in Intercultural Teams

The Challenge:
Why Intercultural Teams Struggle

When professionals from different cultural backgrounds come together, complexity multiplies. Team members bring distinct worldviews, communication styles, and unspoken assumptions that frequently collide— creating misunderstandings, conflict, and ultimately, fractured collaboration.

Yet here's the truth: the problem isn't diversity itself. The problem is the absence of genuine dialogue.

Most intercultural teams operate in a vacuum of parallel monologues. Information flows. Decisions get made. But perspectives rarely truly meet. People self-censor. Anxiety takes over. Feelings get dismissed as unprofessional. The result? Missed innovation. Wasted potential. Teams may function but never truly connect.

The Real Issue:
We've Mistaken Efficiency for Action

In contemporary organisations, we've collapsed action into mere functionality. We mistake coordination for collaboration, information exchange for genuine encounter. What's missing is the space between us —where real thinking happens, where difference becomes resource instead of threat, where we actually appear to one another as full human beings, not just role-players.

This is what Hannah Arendt called the public realm: not a place of rules and procedures, but a space where human plurality becomes visible. Your team needs this. I design for it.

The Solution: Psychological Safety as Political Practice

Psychological safety isn't a wellness intervention. It's a deliberate restructuring of how power circulates in your organisation.

When you create conditions where people can speak without fear—where difference is genuinely held rather than tolerated — something shifts. You move from ideology (everyone believes they agree) to authentic plurality (everyone knows they disagree, and that's the point). This requires:

Real dialogue, not debate.
Not the clash of pre-formed positions, but the willingness to be changed by encounter with the other.

Visibility without exposure.
People need to be seen, but not scrutinised. Known, but not consumed by the gaze of others. This is delicate work.

The courage to hold ambiguity.
In intercultural teams, you live in perpetual ambiguity. The question is whether your organisation acknowledges this or pretends certainty. I work with the former.

Why This Matters for You/r Institution

In Berlin's international ecosystem — whether you're building /scaling a startup, leading within an established organisation, or stewarding an academic institution—your competitive edge depends on psychological safety in intercultural teams. When people from different cultures can speak truthfully, challenge respectfully, and learn continuously — innovation and intellectual rigor accelerate.

But more fundamentally: institutions that create these spaces become places where people want to belong. Not because of mission statements or values posters, but because they're genuinely encountered as themselves.

The Impact:

  • Faster decision-making (fewer hidden agendas)

  • Stronger cohesion across cultural, disciplinary, and hierarchical lines

  • Enhanced creative problem-solving and intellectual exchange

  • Reduced turnover and burnout

  • Genuine inclusion, not performative diversity

The Deeper Impact:

  • Teams and institutions that think together become forces that act in the world

  • Psychological safety becomes the ground for authentic leadership

  • Culture shifts from compliance to collective responsibility

For Berlin Leaders, Entrepreneurs & Academics

Navigating any complex, multicultural environment — your capacity to create psychological safety determines everything.

As a Berlin leader, entrepreneur, or academic professional, you navigate one of the world's most diverse, fast-moving ecosystems. Your challenge isn't finding talented people from different backgrounds, disciplines, or perspectives. It's creating the conditions where that plurality becomes your greatest strategic and intellectual asset—not a source of friction.

The Leadership Imperative:

  • Build trust across cultural divides

  • Foster genuine dialogue, not just information exchange

  • Develop teams that adapt and innovate in real time

    Lead with authenticity and psychological safety as core practice

    Who This
    Is For

    Berlin founders & entrepreneurs building intercultural teams
    Managers & leaders navigating cultural differences and team conflict
    Organisations serious about inclusion that goes beyond hiring
    Teams spanning continents, languages, and worldviews
    Startups & growing companies where culture is still being shaped

    The IMAGO Foundation

    All offerings are grounded in the IMAGO method — evidence-based dialogue practices that transform how people relate. This isn't generic team-building. This is real, relational work that addresses the root of why intercultural teams struggle: the absence of genuine dialogue and psychological safety.

    Ready to explore how we can build psychological safety in your team?

GET IN TOUCH

What I Offer

1. DIALOGUE WORKSHOPS

Structured, facilitated sessions for intercultural teams

Duration: Half-day or full-day intensives (4-8 hours)
Group size: 6-20 people
Focus: Building psychological safety through guided dialogue on real workplace tensions

What happens:

  • You bring the actual conflicts, misunderstandings, or cultural friction your team is experiencing

  • I create a structured space where people can speak authentically without hierarchy or performance

  • Using IMAGO dialogue principles, I transform parallel monologues into genuine conversation

  • Your team learns a replicable dialogue method you can use beyond the workshop

Outcome: Teams leave with concrete tools, renewed trust, and a shared language for difficult conversations.

2. LEADERSHIP COACHING FOR PSYCHOLOGICAL SAFETY

1-on-1 or small group coaching for founders, managers, and team leaders

Duration: 4-8 sessions over 3-6 months
Format: Individual or peer groups
Focus: Developing your capacity to lead with authenticity, create safety, and navigate intercultural complexity

What we work on:

  • Your own cultural conditioning and blind spots

  • How to hold psychological safety when conflicts arise

  • Communication strategies for leading diverse teams

  • Building resilience and emotional intelligence

  • Embedding dialogue as a leadership practice

Outcome: You become the model for safety in your organisation. Your team follows.

3. TEAM COACHING & ONGOING FACILITATION

Regular, embedded support for your team's culture and dynamics

Duration: Ongoing (monthly or quarterly sessions)
Group size: 5-15 people
Focus: Sustaining psychological safety and deepening team cohesion over time

What we work on:

  • Monthly team dialogues on emerging tensions

  • Facilitated feedback and appreciation cycles

  • Navigating change and new team members

  • Building a culture where dialogue is the norm

  • Addressing conflicts as they arise, not after they've festered

Outcome: Psychological safety becomes embedded in your team's DNA, not a one-time workshop.

© www.viaux.com | www.michaelmann.berlin

GET IN TOUCH to discuss your specific needs & preferences.

CONNECT.
COLLABORATE.
BELONG. THRIVE.

TESTIMONIALS

 

“Natalie facilitated a workshop on ‘How To Push Back And Say No’ – for N26 employees of all gender. During this insightful workshop, Natalie opened a window into her practice by tackling inter-relational intelligence and conflict dissolution. Her very practical and hands-on approach gave participants the opportunity to be more conscious of their own experience and patterns of behaviour – ultimately providing them with tools to be more confident about themselves and how to collaborate with colleagues.”

_Jessica B. N26 Bank


“Dear Natalie, You have taught us with poise, patience, peace and purpose and for that, I will never forget you. In addition to lending an ear, in times of dire need. Thank you von Herzen.”

_Mike R. / CMC CERTIFIED MASTER COACH / KISA Akademie